Does Wi-Fi not work on the HP notebook? See how to solve

When Wi-Fi stops working, and the notebook runs out of power, users may face a variety of issues to access essential services, as many save files to the cloud or use only online platforms. If the problem happens on an HP laptop, there are two tips to try to resolve the failure before you can do more advanced processes in the BIOS or lead to a service.

Here are two ways to troubleshoot the problem with wireless Internet connection on your HP Notebook PC: by using electronic troubleshooting or by reinstalling the wireless adapter drive. The walkthrough was done in Windows 10, but the processes follow the same pattern in Windows 7.

Before you begin to look for the settings on the notebook, look for the wireless button on the keyboard. The suggestion may seem silly, but under the light of the sun, for example, the visualization of detail goes unnoticed. Depending on the model, the key is located on the F10 or F12 button. If the light is off or red, press the icon. If the Internet does not return to normal go to Tip 1.

Tip 1: Automatic troubleshooting

Step 1. Click the Start Menu in the lower left corner of the screen and type “troubleshooting” in the search field. Click to open the corresponding tab;

Step 2. On the page that opens, click on “Network and Internet”;
Step 3. Wait for the screen to identify your connections and click on “Internet Connections”;
Step 4. Click “Advanced.” Be aware that it is not the “Next” button;
Step 5. Select “Run as administrator” and “Apply repairs automatically.” Then click “Next”;
Step 6. Wait for Windows to detect errors. When the process is complete, go to “Troubleshoot problems with my Internet connection”;
Step 7. Wait until the system collects information and finds the faults in the Wi-Fi network. If the cause of the problem is found, simply perform the suggested actions. If the connection continues poor after the procedure, go to the next tutorial tip.

Tip 2: Wireless Network Adapter Driver

Step 1. If troubleshooting did not help, reinstalling a driver might be helpful. You can do the process using the HP Recovery Manager or the Windows Device Manager, which is used in the next steps. So search for “Device Manager” in the Start Menu search field;
Step 2. On the page that opens, double-click “Network Adapters,” or once on the arrow next to the category;
Step 3. Identify the name of your wireless network adapter, possibly indicated by “Realtek.” Right-click “Uninstall.” In the popup that opens confirm the process in “OK”;
Step 4. Wait for the uninstallation to complete and go to the “Action” tab at the top of the Device Manager page. Click “Check for hardware changes.”
Windows will look for the removed driver and will install again. You can confirm the process by checking the wireless network adapter back to the list where it was. Restart your computer and test your internet connection.

Nothing worked. What to do?

If tip 1 and two did not resolve the problem, you could try more advanced processes such as performing the operating system restore or restoring the default settings of the HP notebook BIOS. In the latter case, take your computer to the specialist service to find out why Wi-Fi does not work.