Secrets Your Pilots Know -- But You Don't

Pilots and dispatchers don’t always communicate in a formal way.

There is a tradition that dispatchers congratulate pilots on all holidays. Just imagine: a pilot can have up to 4 flights per day before Christmas, and during this time about 2,000 people wish him a merry Christmas. "When the German football team became the champions, all dispatchers of the world were congratulating our crew," says Antje Sheppera, a pilot with Lufthansa.