Take action. Taking action in itself will calm you and other people down. So once you have your plan, start to take action to resolve the situation.
Write things down. When things are stressful it is inadvisable to have lots of information in people's heads. Write down the plan and ask everyone to write down what they have done. This will help to manage the situation, help people feel in control and will also help after the event to understand what was done.
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