Be direct. Avoid beating around the bush or being passive-aggressive. Face them square on, make eye contact, and cut straight to chase about what it is they did that upset you. They can’t learn from their mistake if they don’t know what they did.
- If someone cuts in front of you in line at the grocery store, don’t let out a dramatic sigh and roll your eyes hoping that they will notice. Address them directly by saying, “Excuse me, but I think I was in front of you in line” or “I’m sorry, but the line starts back there.”
