10 Phrases That Undermine Your Credibility
Establishing credibility isn’t just about asserting your intelligence or expertise. Real credibility comes from a careful balance of trust, empathy, and good judgment. And it needs to be attentively nurtured throughout your client relationships. To help you avoid unintentionally damaging your credibility, we’ve compiled a list of 10 seemingly harmless phrases that can undermine your credibility and communicate to the client that you aren’t fully on their team. Are you guilty of using any of these?