Firms work to expand their existing customer portfolios in order to compete internationally. International fairs offer great opportunities for finding new customers and updating the customer portfolio. It is more convincing to communicate directly with new customers and to promote the product with all its features. In fair events, ensuring that more visitors come and see and examine the products ensures that new customers are added to the list of customers. Creating an exhibitor database for the customer portfolio and evaluating the demands at the fair events will provide the benefit of reaching more customers around the world.
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