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These distinct characteristics have become particularly important in an era dominated by individual, virtual and ‘on demand’ cultural consumption. But we lack proper understanding of what these differences mean when it comes to cultural engagement. This is partially because the opportunity for ‘collective encounter’ was taken for granted until not so long ago. The value and importance of collective joy or shared euphoria are aspects that are not properly encapsulated within economic impact analysis frameworks. Economic analysis will help us understand how cultural activity may lead into job generation or tourism development but not how it leads to happiness, wellbeing, belonging or creative inspiration.