The launch of a cafe on a popular island by a well-known actor

The often-overlooked area of operational excellence and quality control must be rigorously maintained after the doors open. This involves implementing standardized procedures for every task, from the precise weighing of espresso shots to the detailed cleaning schedule. Consistency in product quality, speed of service, and cleanliness is paramount; a single bad experience can cost a loyal customer. Regular staff meetings, continuous training, and utilizing customer feedback—both positive and negative—are essential components of a continuous improvement process to ensure the cafe runs efficiently and maintains its high standards.