The launch of a cafe on a popular island by a well-known actor

Hiring and training exceptional staff is one of the most vital, long-term investments you will make. Your team, especially the front-of-house staff and baristas, are the public face of your brand and directly responsible for the quality of the product and the customer service experience. Look for individuals who are not only skilled but also possess a positive attitude, strong work ethic, and a genuine passion for coffee and hospitality. A comprehensive training program is necessary to ensure consistent quality in preparation, efficiency in service, and mastery of point-of-sale (POS) systems and customer interaction protocols.