How to Deal with Difficult Customers

Parctice due diligence

Not every interaction will be pleasant, no matter which type of small business you own. But you can make sure a customer’s journey is as seamless as possible. Use a point of sale that automates inventory management to make sure that you do not run out of merchandise. And make sure that your POS system can handle every type of payment, because trying to pay and not being able to is a huge source of (very preventable) customer complaints.